Platypus Pricing

Effective January 1st, 2011

Starting with Platypus 7, the Wombat Helpdesk module is a standard part of Platypus and is no longer available as a standalone option. Tighter integration provides additional functionality that blurs the line between billing and customer care. New features will include tickets on services, enhanced scheduling and more.

Platypus pricing is based on a tiered monthly subscription. What you pay is based on the number of active customer records and you can run Platypus on as many client computers as you want. As your business grows into the next tier, no upgrades are required. You simply purchase the additional capability to handle the additional records. Platypus communicates with a subscription server to determine which subscription has been purchased and automatically enables whichever features have been purchased.

Platypus Billing System with Helpdesk

New Customers / Existing Lease Customers

Includes License, Maintenance and Support

Customer Records Monthly License (USD)
100 FREE*
250 $99
500 $129
750 $144
1,000 $159
2,000 $209
3,000 $259
4,000 $299
5,000 $329
7,500 $389
10,000 $449
10,000+ call for pricing
*The 100 user free license has limited support and requires the use of the IPPAY credit card gateway and Platypus printing services.

Maintenance and Support

Customers who PURCHASED Platypus prior to 2005

Includes Maintenance and Support Only

Customer Records Monthly Maintenance* (USD)
1,000 $79
5,000 $159
10,000 $219
15,000 $269
20,000 $319
20,000+ call for pricing
*Requires a 1-year commitment

Statement Printing

The average price for a standard customer statement is 72 cents for mailing within the continental United States and that includes printing, folding, stuffing, envelope, return envelope, perforated tear-offs and even the stamp.